Privacy Policy

CastWatchy ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website and use our IPTV streaming service.

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2.1 Information You Provide Directly

2.2 Information Collected Automatically

• IP address — Used for security and fraud prevention
• Browser type and version — Used for website optimization
• Pages visited and time spent — Used for analytics and improvement
• Referring website — Used for marketing analysis
• Device and operating system — Used for compatibility support

2.3 Information We Do NOT Collect

We use the information we collect for the following purposes:

• Service delivery: To create your account, activate your subscription and provide access to our IPTV service
• Communication: To send your login credentials, respond to support requests and important service notifications
• Payment processing: To process transactions securely through our third-party payment processors
• Service improvement: To analyze website usage, fix bugs and improve user experience
• Security: To detect fraud, prevent abuse and protect our systems and users
• Legal compliance: To comply with applicable laws and respond to legal requests

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfill our service agreement with you
• Legitimate interests: Processing necessary for our legitimate business interests (security, analytics, service improvement)
• Consent: Processing based on your explicit consent (marketing emails, cookies)
• Legal obligation: Processing necessary to comply with applicable laws

5.1 Third-Party Service Providers

5.2 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g. a court or government agency).

6.1 Storage

Your personal data is stored on secure servers with industry-standard protection. We use encrypted databases and secure access controls to prevent unauthorized access.

6.2 Security Measures

• 256-bit SSL/TLS encryption for all data transmission
• Encrypted database storage for sensitive information
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Two-factor authentication for administrative systems
• Regular data backups with encrypted storage

7.1 What Are Cookies

Cookies are small data files stored on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all cookies or only third-party cookies
• Set preferences for specific websites
• Receive notifications when cookies are set

For full details, please read our Cookie Policy.

If you are a resident of the EEA or a jurisdiction with similar data protection laws, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of any inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request that we limit the use of your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your data for certain purposes
• Right to withdraw consent: Withdraw consent for processing at any time without affecting prior processing

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

After the retention period expires, we securely delete or anonymize your data so it can no longer be associated with you.

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@castwatchy.com and we will take immediate action.

Our website may contain links to third-party websites not operated by us. We have no control over, and assume no responsibility for, their content, privacy policies or practices.

We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by CastWatchy through our own website and service.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

• The "Last Updated" date at the top of this page will be revised
• For material changes, we will notify you via email or a prominent notice on our website
• Your continued use of our Service after the effective date constitutes your acceptance of the revised policy

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us through any of the following channels: