Contact CastWatchy

Get in touch for free trial requests, setup help, billing questions or any other support you need. We respond fast.

How to Reach Us

Fastest Response

WhatsApp Support

Chat with our support team directly on WhatsApp. Best for urgent requests, free trials and quick setup help.

Open WhatsApp Chat

Email Support

Contact Form

Use the form on this page for detailed requests, billing queries or technical support. We reply to all messages.

Free Trial

Try Before You Buy

Request a free trial to test our service on your device before committing to any subscription plan. No payment required for the trial.

Request Free Trial

Support Availability

Monday — Friday 09:00 — 23:59
Saturday 10:00 — 23:00
Sunday 10:00 — 23:00
Response Time Under 10 mins

Send Us a Message

By submitting this form you agree to our Privacy Policy and Terms and Conditions. We never share your data with third parties.

Common Questions

How quickly will you respond?

We respond to all messages within 10 minutes during business hours via WhatsApp. Email contact form responses are sent within 1 to 3 hours during operating hours.

How do I get a free trial?

Select "Request Free Trial" from the subject dropdown and submit the form above. Our team will send your trial credentials within minutes of receiving your request.

Can I get help setting up on my device?

Yes. Select your device type from the form and choose "Setup Help" as your subject. We provide step by step guidance for all supported devices including Android Box, Firestick, Smart TV and more.

How do I request a refund?

Select "Refund Request" from the subject dropdown and describe your issue. Please read our Refund Policy before submitting. All requests are reviewed within 24 hours.

What information should I include?

Include your device type, the issue you are experiencing, your subscription plan and your email address used during purchase. The more detail you provide the faster we can help you.

Do you offer phone support?

We currently offer support via WhatsApp and email contact form. WhatsApp is the fastest way to reach us and allows us to share setup guides and screenshots directly with you.